Delete your account and data
Deletion in the app
- Open SandMatch and sign in.
- Tap Profile in the bottom right.
- Open Edit profile and scroll down to the Danger zone section.
- Tap Delete account and confirm the safety prompt.
Deletion takes effect immediately; signing in again with the same credentials is no longer possible afterwards.
Deletion by e-mail
If you no longer have access to the app, an informal e-mail from the address registered with your account to piotrasmc@googlemail.com is sufficient. Deletion is carried out within 30 days after your identity has been verified.
What is deleted
- Login credentials (e-mail address, password or the link to your Google account)
- Profile: name, profile picture, skill level, gender, home town, payment preferences
- Device tokens for push notifications
- Your list of blocked users and your settings
What is retained
- Sign-ups for sessions that have already taken place, as well as tournament and match results — they belong to the event history of the respective group and remain without your profile data.
- Chat messages and comments you have already sent in sessions, until the organiser deletes the respective session.
- Payment records as far as commercial and tax retention periods apply; the payment details themselves are held by the payment provider.
If you would like these entries removed as well, write to us — we review deletion case by case.